News | BCS Itera

BI

Why Your Company Needs a Business Intelligence Solution or Smart Management?

Source: Äri-IT Autumn 2025 Author: Tarvo Tikand, Head of BI Field, BCS Itera The quality of information-based business decisions significantly depends on the methodology and level of information acquisition, ranging from detailed data to the highest level of analysis-driven conclusions. It can be stated with full conviction that most business decisions within a […]

CRM

Macro-Relationships with Clients Aren’t Built Overnight: How a Great CRM Solution Ensures They Last for Years

Source: Äri-IT Autumn 2025 Author: Irina Kruuda, CRM Consultant at BCS Itera Every small detail—be it a pre-meeting reminder, sending an invoice in the client’s preferred format, or knowing they prefer morning calls—might seem insignificant, but it creates the feeling for the client that their needs are considered. Does Client Trust Develop Quickly? […]

Management

Crusades in Large-Scale Projects… And How to Avoid a Brawl in Latvia

Source: Äri-IT Autumn 2019 Authors: Marek Maido, Marketing Manager at BCS Itera, and Kristina Ilves, Head of Quality and Methodology at BCS Itera Just as every family has its own customs and traditions, so too do companies have their internal culture and rules (or lack thereof). Add national cultural peculiarities to the equation, and […]

HRM

Employee Contract Management in Educational Institutions

Source: Äri-IT Spring 2020 Authors: Merilin Kaselaid and Triinu Pommer, BCS Itera HRM Product Managers No matter the industry, every company needs a suitable solution for managing its workforce, contracts, and payroll. While most Estonian companies employ people on standard open-ended, fixed-term, or civil law contracts, there are exceptions. Universities and the education […]

ERP

Investing in Growth: Microsoft Brings AI Agents to Dynamics 365 Platform

Source: Äri-IT Spring 2025 Author: Ralf-Stiven Viru, Project Manager, BCS Itera When the world’s largest tech companies are investing billions in artificial intelligence, it inevitably begs the question: why? Microsoft’s latest breakthrough is transforming business management software into an intelligent business partner, offering companies unprecedented opportunities. The AI Agent: A Tireless and […]

Business Services ERP

Asset Management: From Traditional to a Digital Business

Source: Äri-IT Spring 2025 Authors: Külli Rebane, BCS Itera Business Manager, and Erol Kunman, BCS Itera ERP Consultant At first glance, the service industry and asset management might seem simple. You grab a cloth and a bucket, spare parts, or a screwdriver and get to work. In reality, it’s far more complex. A […]

ERP Management

Sustainability Reporting Boosts Company Competitiveness

Source: Äri-IT Spring 2025 Author: Antti Loks, Consultant at BCS Itera Climate change, social responsibility, and the growing importance of ESG (Environmental, Social, and Governance) criteria demand a strategic approach from business leaders. Sustainability reporting is no longer just a trend; it’s a vital tool that helps organizations move toward a more responsible […]

ERP Management

The AI Leap in the World of ERP Solutions

Source: Äri-IT Kevad 2025 Author: Erko Tamuri, Member of the Board, BCS Itera In 2025, we’re facing a new reality: artificial intelligence (AI) is no longer an experimental tool. It’s a strategic partner for managing business processes. One area where AI’s impact is especially significant is in the implementation and daily use of […]

ERP

ESG: Obligation or Opportunity?

Source: Äri-IT Spring 2025 Authors: Merilin Aug, Talent Manager, BCS Itera & Kristina Ilves, Quality Manager, BCS Itera In reality, ESG is both an obligation and an opportunity. You don’t need to dig deep to understand that ESG inevitably affects smaller businesses as well as large corporations. This holds true for both regulatory […]

ERP Management

How We Built a Value-Adding Information Security Management System at BCS Itera

Source: Äri-IT Spring 2025 Author: Janar Randväli, Head of Cybersecurity, BCS Itera Why Every ERP Partner Needs an Information Security Standard Why Dealing with Information Security Was Unavoidable at BCS Itera The days when cybersecurity was solely the IT department’s concern are long gone. Today’s cyber landscape is fraught with both visible and […]

HRM

Exciting Enhancements to HRM4Baltics

Source: Äri-IT Spring 2025 Author: Triinu Pommer, BCS Itera HRM Product Manager HRM4Baltics, our human resources management and payroll software, is designed to meet the constantly evolving needs of today’s work environment. In 2024, we introduced 493 updates to the software – that’s 107 more than the previous year! These developments include 103 […]

BI

International Business Communication Standards (IBCS) Make Business Reports Clear and Readable

Source: Äri-IT Spring 2025 Author: Mihkel Nugis, BCS Itera BI Consultant Developer From Challenge to Opportunity: How to Make Complex Data Visually Clear and Easily Understandable Financial reports are a daily part of the work for accountants, analysts, and financial and corporate managers. Presenting data effectively and clearly is often a challenge, as […]

ERP

Complex or Simple ERP?

Source: Äri-IT Kevad 2025 (Business IT Spring 2025) Author: Villu Puusepp, Business Area Developer, BCS Itera You can answer the question in the title right away: ERP is simple when all inputs come solely from a company’s own data, but it instantly becomes complex when external data sources come into play. I’ve been […]

CRM Management

Why Is CRM Implementation So Complex?

Source: Äri-IT Spring 2025 Author: Marek Maido, Marketing Manager, BCS Itera Managing Change in the Company. Implementing a Customer Relationship Management (CRM) system can be a real headache for many companies. It’s not just about installing new software; it’s about managing significant organizational change. CRM isn’t just a customer management tool; it’s a […]

HRM

Data-Driven Reporting in HRM4Baltics – What Every HRM Consultant Needs to Know.

Source: Äri-IT Spring 2025 Author: Kelly Stokkeby, BCS Itera HRM Consultant The new reporting system within the HRM solution supports data-driven reporting by utilizing XBRL GL and X-tee, thereby reducing administrative burden. New Reporting System in the HRM Solution Starting in 2025, the HRM solution will offer its clients the capability to submit […]

Retail Wholesale Logistics

BCS Itera Achieves LS Retail Platinum Partner 2025 Status

Tallinn, Estonia – May 14, 2025 We are excited to announce that BCS Itera has earned the title of LS Retail Platinum Partner for 2025. This prestigious recognition is awarded to partners who consistently showcase exceptional technical expertise, strong sales performance, and a commitment to delivering outstanding customer experiences with LS Retail software solutions. […]

BI

Data Warehouse and Artificial Intelligence: How to Connect Structured Data and Intelligent Models?

Source: Äri-IT Spring 2025 Author: Tanno Pärli, Business Analysis Consultant at BCS Itera Artificial intelligence has made significant strides in recent years, with a notable portion of this development linked to Large Language Models (LLMs) such as ChatGPT and Copilot. We often encounter them in online conversations where AI responds in a human-like […]

Uncategorized

BCS Itera Joins DIGMATIX Group to Unlock New Opportunities and Broader Value for Clients

Tallinn/Riga, 06.05.2025 We are pleased to announce that BCS Itera has signed an agreement to join DIGMATIX Group, a leading Microsoft Business Applications provider in Central and Eastern Europe. This strategic decision marks a new chapter for our company and team. As part of DIGMATIX, we will be joining forces with a group that […]

ERP Manufacturing

How to Optimize Business Processes and Achieve Commercial Success with Business Central.

Source: Äri-IT Spring 2025 Author: Terje Võrk, Manufacturing Consultant at BCS Itera It’s crucial for company management to understand that the success of implementing changes lies not only in adopting new technology but also in the readiness and ability of employees to embrace it. The Importance of Reviewing Processes When was the last […]

HRM

Key Factors and Challenges in Implementing Payroll and HR Software

Source: Äri-IT Spring 2025 Author: Birgit-Kai Kiuru, BCS Itera HRM Consultant Anyone who has been involved in software implementation at least once knows it can become a complex undertaking. Complex doesn’t mean bad; it simply requires more thought and planning, and it’s beneficial to learn from the experiences of others. This is especially […]

CRM

Choosing a CRM: Looking Beyond a Pretty User Interface

Source: Äri-IT Spring 2025 Authors: Triinu Himma, CRM Consultant at BCS Itera, and Evelin Kirilova, CRM Consultant at BCS Itera We share practical tips for selecting the right CRM software and provide examples of Dynamics 365 CRM solutions. We’ve all experienced that moment of overwhelm when stepping into a bookstore – the sheer […]

BI

The Data Leader’s Journey: From Gigabytes to Petabytes

Source: Äri-IT Kevad 2025 Author: Dmitri Oništšik, Data Architect How to solve reporting platform scaling issues when business growth outpaces technological capabilities? Imagine this: your company is experiencing rapid growth – order volumes have skyrocketed from thousands to hundreds of thousands. Your reporting platform is under immense pressure, and it’s your job to […]

ERP

Economic Software and AI: Soon to Be One and the Same?

Source: Äri-IT Sügis 2024 Author: Marek Maido, Marketing and Sales Manager at BCS Itera In a time where the ERP world is undergoing significant transformation due to AI advancements, it’s crucial to make smart choices when implementing ERP, especially with future developments in mind. Integrations and applications of Artificial Intelligence (AI) are rapidly […]

ERP

Business Software and Security

Source: Äri-IT Autumn 2024 Author: Janar Randväli, Head of Information Security Protecting your company’s data secures a competitive advantage, reduces risks, and strengthens relationships with clients and partners. I often encounter clients who simply want everything to be secure without having to worry. As a person, I understand this desire, but as a […]

ERP Management

Keeping focus – meaningful and sustainable investing.

Source: Äri-IT Sügis 2024 Author: Erko Tamuri, Board Member of BCS Itera How can investments help companies remain competitive and achieve sustainable growth, even when focused on tax issues? In the current turbulent environment, where the public space is filled with calls for a “tax festival” and all the steam in the daily […]

Management

Why is co-operation between the Baltic States in business technology becoming more important?

Source: Äri-IT Sügis 2024 Author: Marek Maido, BCS Itera Marketing and Sales Manager What or who is Proximity Group? Expectations of Baltic companies in implementing technological change Currently, more than 4,000 Latvian and 1,000 Lithuanian companies operate in Estonia, while more than 1,200 Estonian companies are present in Latvia and more than 600 […]

BI

Seasonal data forecasting using the R-forecast model

Source: Äri-IT Kevad 2023 Author: Arvo Sarapuu, BI Developer at BCS Itera In addition to the data forecasting model ARIMA, which is an extension of the R forecast, the SARIMA model, which takes seasonality into account, is also now in use. R forecast is a widely known forecasting tool that employs the ARIMA (Autoregressive […]

HRM

Say hello to the new and versatile HRM4Baltics! Everything from personnel to payroll

Source: Äri-IT Spring 2023 Author: Merilin Aul, BCS Itera Project Manager Human Resources Management (HRM) serves as the cornerstone of every company. At the heart of HRM lies a well-developed HR strategy, yet the tools that facilitate the management of all field processes are equally vital. In 2023 the HRM solutions landscape welcomes the […]

HRM

Which employee self-service portal to choose?

Source: Äri-IT Spring 2023 Author: Merilin Aug, BCS Itera Project Manager The practice of employees performing their daily work-related tasks through the employee self-service portal has become quite common. Traditionally, these portals are used to manage leave applications, requests, timesheets and personal data modifications, among other things. The HRM4Baltics solution (replacing Palk365 and Personal365) […]

Retail Wholesale Logistics

Digitalisation of warehouse management. Reasons to begin today.

Source: Äri-IT Spring 2023 Author: Erki Rebane, BCS Itera Project Manager In warehouse management, digitalisation is sometimes approached too cautiously. However, the challenges are less daunting than anticipated and the benefits are greater than expected. Companies often initiate digitalisation in areas such as purchasing or production but the greatest benefits arise from the introduction […]

Retail Wholesale Logistics

Top six B2B e-commerce trends for 2023

Source: Äri-IT Spring 2023 Author: Rauno Raid, Head of E-commerce at Finestmedia E-commerce is here to stay, but should it only be aimed at the end consumer? Absolutely not! Below we will discuss why e-commerce is also necessary in B2B transactions and explore the upcoming trends in this field. The continuous evolution of technology coupled […]

ERP

Enterprise Resource Planning (ERP) software industry overview and trends

Source: Äri-IT, spring 2023 Author: Marek Maido, BCS Itera Sales and Marketing Manager In today’s world Enterprise Resource Planning (ERP) software has become indispensable for any competitive medium-sized or large company. Here is a comprehensive overview of what is currently happening in the world of ERP, along with experience-based insights specific to Estonia. The […]

ERP Management

Monitoring the project budget enables you to intervene in a timely manner

Source: Äri-IT, autumn 2022 Author: Harti Piiskop, consultant at BCS Itera What is the biggest obstacle to budget monitoring? The large volume of manual labour, the lack of a software solution, as well as the limited level of detail. PROJECT BUDGET The budget for projects is prepared on different bases and in different places (Excel, […]

ERP Manufacturing

Mobile enterprise resource planning software solutions and their deployment

Source: Äri-IT, autumn 2022 Author: Terje Keskküla, Production Consultant at BCS Itera Getting a real-time overview of business processes has never been easier: now you can use a tablet or smartphone, for example, in addition to your desktop PC. Microsoft Dynamics 365 Business Central (BC) enterprise resource planning software enables you to manage business processes […]

ERP

Small solutions for large enterprise resource planning software applications

Source: Äri-IT, autumn 2022 Author: Olga Saddarov, Project Manager at BCS Itera How to upgrade and develop your main solution with the help of smaller apps? In the business and IT world, there is increasingly more talk about a wide range of software solutions that cover large business-critical processes. The main focus of BCS Itera […]

BI

Three-layer business intelligence solution

Source: Äri-IT, autumn 2022 Author: Mihkel Nugis, business analysis developer and consultant at BCS Itera The architecture of BI solutions can vary greatly and each has its own pros and cons. Let’s take a closer look at the main options and see why a three-layer solution is the most reasonable option in companies where business is […]

ERP

Companies at the heart of technological and digital transformation

Source: Äri-IT, autumn 2022 Author: Jane Juhanson, Sales Manager of ERP Solutions at BCS Itera Years ago, Lennart Meri said that in a changing world, victory belongs to those who go along with it, move perhaps a little faster than the world, get ahead of the world, and are able to foresee the problems, […]

BI

Reporting options using Microsoft Power BI

Source: Äri-IT, autumn 2022 Author: Koidu Kask, BI consultant at BCS Itera Let’s look at the main opportunities and options in relation to and within the Power BI service. Microsoft’s Power BI reporting solution comes with a cloud service, the Power BI service. Powerful servers are running in the background that handle data volumes, loading, […]

Retail Wholesale Logistics

The benefits of automated data collection – keeping the physical and virtual worlds in sync in your business

Source: Äri-IT, autumn 2022 Author: Erki Rebane, BCS Itera Project Manager Replacing the physical recording of transactions with automated solutions will not only reduce the number of errors, but also the direct costs of data collection. DATA MANAGEMENT Nowadays, it is difficult to imagine an organisation being able to function properly without a data management […]

CRM

What are the bases for selecting a CRM? The challenges of implementing a customer management system.

Source: Äri-IT, autumn 2022 Autor: Marek Maido, BCS Itera Marketing Manager Demand for CRM solutions and the number of solutions has grown all over the world, including Estonia, so it is worth looking at how and where to start. One thing is for sure – introducing a customer management system certainly does not start with the […]

ERP

Extensions and plugins, or apps in short

Source: Äri-IT, autumn 2022 Author: Leho Hermann, BCS Itera Sales Manager If you talk to people who are involved in selling, implementing or developing Business Central, you’ll hear phrases such as apps, extensions, plugins, and development. What are they and why are they so good? Understandably, when these terms are used interchangeably, it can be […]

Retail Wholesale Logistics

New solutions in the field of retail

Source: Äri-IT Autumn 2022 Author: Viljar Käärt, consultant at BCS Itera It has been a long time since the last review of the updates of LS Central – special solution for retail businesses of the world’s most popular ERP system, Microsoft Dynamics 365 Business Central. Now is the time to give a summary. Reminder: […]

Management Technology

A new tool for changing business culture – modern technology

Source: Äri-IT Spring 2021 Author: Marek Maido, CMO Company culture and technology are much more intertwined than they appear to be at first glance. Technology has even become one of the most effective drivers of culture. Company culture is a very broad concept that can be elusive at times. In a nutshell, it refers to […]